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Brilliantly Updated Peoplecert CASM Exam Dumps

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Peoplecert CASM Exam Syllabus Topics:

Topic
Details

Topic 1

Agile manifesto core values: This section of the exam measures the skills of Process Designers and covers the significance of cross-functional teams that promote trust, collaboration, and efficiency in achieving organizational goals. Understanding these core values is essential for fostering a productive work environment.

Topic 2

Two aspects of Agile Service Management: This area focuses on the skills of Consultants in learning about Agile Process Improvement and Agile Process Engineering. It ensures that processes are streamlined and effective, crucial for maintaining agility in service management.

Topic 3

Adapting Agile thinking: This section assesses the abilities of Consultants and focuses on applying Agile thinking to IT delivery processes. It emphasizes the importance of aligning team efforts with customer needs to deliver solutions more rapidly. A key skill measured here is the ability to prioritize customer requirements effectively.

Topic 4

Agile concepts and practices: This part evaluates the knowledge of DevOps Developers regarding how various frameworks such as DevOps, ITIL, SRE, Lean, and Scrum facilitate Agile Service Management. These practices are vital for driving business value and improving service delivery.

Peoplecert Certified Agile Service Manager V2.1 Sample Questions (Q28-Q33):

NEW QUESTION # 28
Which is NOT an ITIL Guiding Principle?

A. Understand and increase the flow of work
B. Start where you are
C. Collaborate and promote visibility
D. Progress iteratively with feedback

Answer: A

Explanation:
ITIL 4 defines specific guiding principles that help organizations adopt and adapt practices in a service management context. Let's analyze the options:
A . Correct. "Start where you are" encourages building upon existing capabilities instead of starting from scratch.
B . Incorrect. While understanding flow is crucial in Lean practices, this specific phrasing is not an ITIL guiding principle. ITIL focuses more on holistic principles such as collaboration and iteration.
C . Correct. "Progress iteratively with feedback" reflects Agile and Lean practices in ITIL, ensuring incremental improvements with customer input.
D . Correct. Collaboration and visibility are key to ITIL 4 principles, promoting shared understanding and transparency.
Reference:
ITIL 4 Guiding Principles: Axelos ITIL 4 Foundation materials.

NEW QUESTION # 29
Which statement about Practice Backlog Refinement is TRUE?

A. It adds more detail to user stories
B. It removes user stories that are not needed
C. All of the above
D. It determines the user stories for the next Sprint

Answer: C

Explanation:
Practice Backlog Refinement involves continuous improvement of the backlog to ensure it is actionable and aligns with team goals.
A . Correct. Refinement involves adding detail to user stories to make them ready for implementation.
B . Correct. During refinement, outdated or irrelevant user stories are removed to maintain backlog clarity.
C . Correct. Refinement helps prioritize and prepare user stories for inclusion in the next Sprint.
D . Correct. All of these actions are part of the refinement process.
Reference:
Scrum Guide 2020: Backlog Refinement process.

NEW QUESTION # 30
Which of the following is NOT a goal of Agile Process Improvement?

A. Identify and eliminate waste
B. Confirm ongoing relevancy and value creation
C. Ensure alignment with other practices and processes
D. Conduct regular reviews of practices and processes

Answer: D

Explanation:
Agile Process Improvement focuses on delivering value through iterative enhancements, aligning practices with Agile principles, and eliminating waste. While reviews are part of improvement, the act of conducting regular reviews is not an overarching goal.
A . Correct. Regular reviews are a practice, not a primary goal of Agile Process Improvement.
B . Incorrect. Eliminating waste is central to Agile Process Improvement, aligning with Lean principles.
C . Incorrect. Ensuring alignment across practices is vital for cohesive delivery.
D . Incorrect. Maintaining relevancy and value creation is a key Agile goal.
Reference:
ITIL 4: Process improvement goals in Agile Service Management.

NEW QUESTION # 31
An organization is currently managing some very complex projects and is struggling to keep team members properly focused so they deliver results on time. Which of the following could BEST help the teams focus on immediate needs and get more done?

A. Lean
B. DevOps
C. ITIL
D. Scrum

Answer: D

Explanation:
Scrum provides a framework for managing complex work by breaking it into manageable Sprints, fostering team collaboration, and delivering incremental results.
A . Incorrect. While Lean optimizes processes and removes waste, Scrum provides a structured framework to manage focus in complex projects.
B . Incorrect. DevOps improves collaboration between development and operations but does not provide specific mechanisms for managing focus in complex projects.
C . Incorrect. ITIL focuses on service management rather than iterative project delivery.
D . Correct. Scrum's iterative and incremental approach helps teams focus on immediate priorities and deliver value regularly.
Reference:
Scrum Guide 2020
Agile Practices for Complex Project Management

NEW QUESTION # 32
What BEST describes the Practice Backlog?

A. The artifact that documents what will be needed in the next Sprint
B. The project plan that will guide the practice's implementation roadmap
C. All of the above
D. The single source of requirements for a practice

Answer: D

NEW QUESTION # 33
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