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220-1201 Exam Cram & 220-1201 Online Tests

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CompTIA A+ Certification Exam: Core 1 Sample Questions (Q167-Q172):

NEW QUESTION # 167
A technician receives a tablet that looks like it has a bulge inside. The bulge is pushing the screen away from the backplate. The tablet still turns on when it is plugged in, but the screen looks damaged and turns off when unplugged. Which of the following is the most likely cause of this issue?

A. Swollen battery
B. Broken screen
C. Damaged charge port
D. Malfunctioning power supply

Answer: A

Explanation:
The most likely cause is a swollen battery, which occurs when the battery's internal components break down, causing a buildup of gas. This results in:
Physical Symptoms: The battery bulges, pushing the screen away.
Operational Symptoms: The device may still power on when connected to a charger but fails to hold a charge due to battery degradation.
Option A (Malfunctioning power supply): Incorrect. Power supply issues affect charging but do not cause physical bulging.
Option B (Damaged charge port): Incorrect. A damaged port can prevent charging but does not explain the bulge.
Option D (Broken screen): Incorrect. A damaged screen does not cause the device to bulge; it is likely a secondary effect of the swollen battery.
Safety Note: A swollen battery poses a risk of fire or explosion and should be replaced immediately following proper disposal procedures.
References:
CompTIA A+ Core 1 Objectives: 5.5 (Troubleshooting common issues with mobile devices)

NEW QUESTION # 168
When installing a network printer, a technician needs to ensure the printer is available after a network is restarted. Which of the following should the technician set up on the printer to meet this requirement?

A. Dynamic addressing
B. Private address
C. Static IP address
D. Wi-Fi on the printer

Answer: C

Explanation:
Comprehensive and Detailed In-Depth Explanation:
Assigning astatic IP addressto a network printer ensures it always retains the same address, allowing users and print servers to consistently reach it even after a reboot or network refresh.
* Option B (Private address):Refers to address ranges (e.g., 192.168.x.x) - doesn't guarantee address persistence.
* Option C (Wi-Fi):Is a connection method, not a method of IP assignment.
* Option D (Dynamic addressing):Via DHCP, which can change over time unless reservations are made (less reliable).
CompTIA A+ Core 1 Exam Objective Reference:
* Objective 3.4: Given a scenario, install and configure printers.

NEW QUESTION # 169
A technician installs an upgraded wireless access point. The technician then notices the activity light comes on briefly and turns off. The access point continues to exhibit this behavior repeatedly and does not come online. Which of the following is the most likely cause of this issue?

A. Channel conflict
B. External interference
C. Port flapping
D. High latency

Answer: C

Explanation:
Port flapping refers to a network port continuously going up and down, which can prevent the access point from fully coming online.
From CompTIA A+ 220-1101 Official Study Guide, Objective 2.4 - Wired and wireless troubleshooting:
"Repeated loss and restoration of network link is called port flapping and may result in network devices, such as access points, not coming online." Verified Source:
* CompTIA A+ Core 1 (220-1101) Official Study Guide, Chapter 2: Network Troubleshooting
* CompTIA Exam Objectives 220-1101, Domain 2.4

NEW QUESTION # 170
A user brings a laptop to work every morning, correctly seats it in the docking station and then opens the laptop to begin work with no issues After the user left the laptop at home during a two-week vacation the laptop is no longer working. Upon returning to the office, the user reports that the keyboard and display are no longer working Which of the following should the technician ask the user to do first?

A. Connect the laptop directly to the network.
B. Press and release the laptop power button.
C. Ensure the docking station is plugged in.
D. Plug the laptop in and let it charge overnight

Answer: B

Explanation:
Reasoning: Many docking stations provide power and functionality only when the laptop is properly powered on. If the laptop was powered off (e.g., during the vacation), docking it will not automatically turn it on. The technician should first ensure the laptop is powered on by pressing the power button.
This is a common troubleshooting step when laptops in docking stations appear non-functional.
Relevance to CompTIA A+ Core 1: This falls under Objective 5.2, which covers diagnosing and resolving common laptop and mobile device issues.
Why the Other Options Are Incorrect:
A:Ensure the docking station is plugged in:
While ensuring power to the docking station is important, the scenario specifies that the issue occurred after a vacation. The likelihood of the docking station losing power coincidentally during the vacation is low.
Verifying the laptop's power state should be the first step.
C:Plug the laptop in and let it charge overnight:
There is no indication the laptop's battery is drained. While charging could resolve a dead battery, the user is more likely experiencing an issue where the laptop is powered off but docked, so charging overnight is not the best first step.
D:Connect the laptop directly to the network:
A network connection will not resolve the primary issue of the keyboard and display not working. Addressing the laptop's power state is a higher priority.
Practical Example:
If a user returns from a vacation and places a powered-off laptop into a docking station, it may not automatically power on. Pressing the power button ensures the laptop is operational and communicating with the docking station.
CompTIA A+ Exam Objective Alignment:
Objective 5.2: Troubleshooting common laptop issues, including power, display, and peripheral connectivity.

NEW QUESTION # 171
A help desk technician inspects a laptop keyboard because a single key has stopped working. The technician checks the keyboard for debris. Which of the following actions should the technician do next to troubleshoot the issue cost-effectively?

A. Replace the circuit board.
B. Replace the keyboard.
C. Replace the key switch
D. Replace the keycap

Answer: D

Explanation:
If only one key is not functioning and debris has been checked, replacing the individual keycap is the most cost-effective next step. It's a simple, low-cost option before considering more extensive repairs like replacing the entire keyboard.
Reference: "CompTIA A+ Complete Practice Tests" by Jeff T. Parker - Chapter 1, Question 10, page 8.

NEW QUESTION # 172
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